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How Cognitive Biases Short-Circuit Learning From Incidents
“Rather than perceiving time as a continuum, we tend to think about our lives as episodes, creating story arcs from the notable incidents or chapters in our lives.” - Katy Milkman “What you call ‘root cause’ is simply the place where you stop looking any further.” - Sidney Dekker In order to explore improved ways of learning from incidents and near-misses, let’s look back at some of the common fallacies and errors that can lead us to perhaps learn the wrong lessons. Aft
